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Tuesday, July 10, 2018
EMPLOYMENT OPPORTUNITY | CMHA-ER www.cmha-edmonton.ab.ca | Position: 211 Information & Referral Specialist | Closing Date: July 16, 2017 | Terms: $26.95 hr. Note: contract position ending Dec. 31, 2018 | 35 hours per week, 8:00 pm. to 3:30 am. Saturday thru Wednesday. | Details: Canadian Mental Health Association – Edmonton Region is a ‘go to’ non-profit organization that envisions mentally healthy people in caring communities. 211 is an accredited 24 hour information and referral line that connects people to resources in their community. Information and Referral Specialists are part of a team that answers the 211 Information and Referral Line, the Family Violence Information and Bullying Help Line, Seniors Information Phone Line and Triages calls for the 24/7 Crisis Diversion Team. The incumbent should be organized, warm, welcoming and, courteous; non-judgemental with strong verbal & written communication skills.
Responsibilities: Prioritization for this role is responding to requests via the 24/7 Crisis Diversion Line, this involves assessment, triage and dispatch • Responding to overflow callers on the 211 line, Seniors Information Phone Line, Family Violence Information Line and Bulling Helpline, determining client needs and providing information on appropriate community resources, securing opportunities for follow-up when appropriate • Clear and accurate communication of information and referrals from the database to callers • Providing assistance and liaison between service providers and callers, where appropriate; actively participating in linking callers to needed services • Documenting and maintaining relevant statistics • Participating in follow-up with callers.
Qualifications: A bachelor’s degree in the human services field preferred • Knowledge or experience in crisis intervention, domestic violence, suicide assessment and intervention and/or mental health is an asset • Experience working in a call centre environment is an asset • Above average keyboarding skills with the ability to type 65 wpm • Strong written and verbal communication skills, including superior phone and email etiquette • Background and interest in the non-profit human services sector • Ability to work independently and as a team member • Ability to maintain good public relations and provide excellent customer service with the public and community agencies • Strong knowledge of MS Word & MS Excel • Successful Completion of Distress Line Listener Training. > TO APPLY: submit CV/covering letter in confidence to: email@example.com
Monday, July 9, 2018
GUATEMALA FUNDRAISER | Fuerza Guatemala! | July 14, 2018 > A Benefit Concert for Los Lotes – Guatemala at The Ukrainian Centre, 11018-97 Street | Doors: 2:00 pm. For more information please call: 780.901.6188 | Context: on Sunday June 03, 2018 the Fuego Volcano erupted, killing hundreds of people & displacing thousands from their homes. Help us to raise funds to help those impacted by the volcano with emergency supplies, food, water/medicine, and long term recovery assistance. All donations & sales from the food will go to support disaster relief & recovery efforts in Los Lotes, Guatemala. Tickets: $10.00 at the door, or online. Please bring cash as there will be Guatemalan & Latin American food for sale.
Performing Artists: Edgar Cruz; Fredy Ruiz;
Raíces Salvadorenas; Frank Bessai; Rafael Alberanga; Ixchel Florcklore; Lady Vanessa; Daniel Villalobos. Doors at 2:00 pm. Performances: 4:00 pm. pm. | DJ > Banmar: 8:00 pm.
Wednesday, July 4, 2018
EMPLOYMENT OPPORTUNITY | Agency: CMHA-ER | Position: Peer Supports & Housing Coordinator | Terms: Permanent Full-time | Hours: Monday – Friday 8:30am – 4:30pm | Salary: $41,061 - $55,654 | Closing Date: July 31, 2018 | Organization Summary | CMHA-Edmonton is a non-profit organization that envisions mentally healthy people in caring communities. We increase awareness/understanding of mental health, mental illness, recovery, and suicide prevention through education. |
Job Summary: Reporting to the Manager, Housing Services, the Peer Supports and Housing Coordinator is responsible for assisting with the activities necessary to ensure the effective and efficient operation of Practical Supports, Peer Connections, Wellness Network and Housing Program. This includes activities such as face to face support and supervision of front line staff, coordination of front line staff projects and tasks, staff scheduling and housing administration.
Qualifications & Experience | Post-secondary Diploma or Degree in a related Human Services program • Minimum of 1 year of previous experience supervising staff and/or working directly with volunteers • Previous property management experience is considered an asset • Recent community mental health and case management experience preferred • Current registration with a professional body (as appropriate) • Acceptable attainment and maintenance of a Police Information Check with a Vulnerable Sector Check and an Intervention Record Check.
Skills & Abilities | Positive, helpful attitude towards assisting clients • Strong interpersonal, verbal and written communication skills • Ability to set boundaries with clients, deal with difficult situations and respond in a composed manner • Demonstrated understanding of: mental health; mental illness and recovery; information and referral services; and crisis intervention • Knowledge and skills of advocacy, empowerment, and mental health recovery principles • Knowledge of and abilities to access and utilize mental health resources and networks • Ability to work independently in a stressful environment, set priorities, meet deadlines and allocate time and resources effectively • Organizational and problem solving skills • Ability to effectively use MS Office • Ability to deal effectively with the public and community agencies and maintain good public relations.
TO APPLY > Submit CV/covering letter in confidence to: firstname.lastname@example.org
Tuesday, July 3, 2018
Hope & Perseverance | Members of all faith groups and cultures are invited to participate in the annual Genocide Memorial Service that is sponsored by the Unitarian Church of Edmonton and the Edmonton Interfaith Centre, facilitated by Rev. Audrey Brooks, Unitarian Chaplain at the Unitarian Church of Edmonton, and board members of the Edmonton Interfaith Centre. Context | This service began as a witness to violence committed against human beings because of war, greed, ethnic cleansing, slavery, gender bias, colonial appropriation of indigenous peoples, neglect and political oppression that resulted in the extinction of helpless civilians.
The 10th anniversary of the Genocide Memorial Service on Sunday, July 15, 2018 will be held at 10:30 a.m. at the Unitarian Church of Edmonton, 10804-119 St. The theme this year is “Hope and Perseverance.” You and your family are welcome to attend and participate in the service. There will be a potluck after the service.
For more information, please contact Rev. Audrey Brooks at: email@example.com or call her at: 780.489.8842.