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Monday, May 6, 2019

EMPLOYMENT OPPORTUNITY > CMHA EDMONTON.


EMPLOYMENT OPPORTUNITY | CMHA-Edmonton | www.cmha-edmonton.ab.ca | Position: Team Lead, Community Resource Department | Closing Date: May 20, 2019 | Apply in confidence with cover letter & resume to: hr@cmha-edmonton.ab.ca 

About: CMHA-Edmonton is a non-profit organization that envisions mentally healthy people in caring communities. We increase awareness|understanding of mental health, mental illness, recovery, and suicide prevention through education. We support the resilience & recovery of people in distress including those affected by mental illness or suicide by providing crisis intervention; safe, long-term and affordable housing; peer connections; suicide grief and family support; advocacy and wayfinding; and providing opportunities to improve your wellness. Join us and make a difference in the lives of individuals|families affected by mental illness and stressful situations including abuse, violence, and suicide.

Abstract: Reporting to the Manager, Strategic Partnerships, the Team Lead, 211 Community Resource Department (CRD) is responsible for assisting with the activities necessary to ensure the effective & efficient operation of the 211 Program. 211 is a 24-hour information|referral line that helps people connect to social, health and government services. The position supervises a team of Community Resource Specialists - Database Curators who identify & research new and updated community services information to respond to changing needs and resources of communities. The position will oversee the maintenance and growth of the 211 database and ensure the adherence to associated accreditation standards. It is involved in the coordination of staff projects and tasks.

Qualifications/Experience | Related post-secondary Diploma (in Project Management, Library & Information Studies, Social Science, etc.) • Minimum of 3 years of experience in a dBase administration role and/or community liaison role where an extensive knowledge of community resources was required • Successful attainment & maintenance of AIRS Certified Resource Specialist designation or willingness to work towards the designation • Previous supervisory experience is an asset • Successful Completion of Gender Based Analysis + Training & Brain Story Certification an asset.

Skills/Abilities | Demonstrated abilities in program management, program delivery and evaluation • Demonstrated supervisory abilities & understanding of the objectives of the 211 CRD and the organization • Strong interpersonal, verbal|written communication skills • Strong working knowledge of dBase management principles, including taxonomy • Ability to work both independently and as a team member • Ability to set priorities and allocate time and resources effectively • Demonstrated understanding of: mental health; mental illness and recovery; information & referral services; and crisis intervention • Ability to work independently, set priorities, meet deadlines and allocate time and resources effectively • Organizational|problem-solving skills • Ability to effectively use MS Office and other dBase related program software • Ability to deal effectively with the public and community agencies and maintain good public relations.

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